Policies at cccbymj
At cccbymj, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.
Our Shipping Policy
How It Works
You will be asked your address when checking out, make sure to enter the correct address!
Your order will be shipped in a timely manner, and if you have any special shipping requests, make sure to contact me with such directions.
Our Return Policy
If you need to make a return on an item, please contact me and I will email you back as soon as possible!
Warranty at cccbymj
Our Policy
When purchasing a Custom Crocheted Creation from myself, you will have one month to report any manufacturing issues after you have received your item. From that point on, I will fix any small and minor damages free of cost, as long as you provide shipping!
Our Privacy Policy
Your Data is Secure
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey.
When ordering or registering on our site, as appropriate, you may be asked to enter the following: your name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience
(your information helps us to better respond to your individual needs)
• To improve our website and your shopping experience
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To send periodic emails
The email address you provide for order processing may be used to send you important information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you have allowed it via your settings. This enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting Customer Service.
Do we disclose any information to outside parties?
Absolutely not. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.